FAQs
Q. HOW DO YOU WORK ?
A. Our business is sourcing and selling construction materials online, not dominating the high
street with expensive shops. We deal directly with the manufacturer or supplier cutting out the middleman. Goods
are sent directly to you or your site, this reduces handling and possible damage as well as contributing to cutting
the carbon footprint.
Q. CAN I COLLECT ?
A. Our Bristol address is for administration only, no stock is held here. All our goods are sent
direct from our suppliers, manufacturers, or stock held around the country.
Q. WHAT IS YOUR CONTACT NUMBER ?
A. We are an internet only company with all communication via email and payment online. If you
wish to email any questions we will do our best to answer them. Normal business hours are 9am - 5pm Monday to
Friday.
Q. CAN YOU TELL ME WHAT I NEED FOR MY PROJECT ?
A. Whilst we are happy to provide competitive prices, we are a supply only company and regret we
do not offer an advice service as to quantities or requirements for projects. Wherever possible we provide links to
the relevant manufacturers installion guide videos or technical information.
Q. COMBINED DELIVER CHARGE
A. We offer a one off combined delivery fee for multiple orders placed at the same time. The
discounts will appear at checkout automatically, should for any reason this not happen we would refund the
difference.
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